Privacy policy

Cookie policy

Terms and conditions

We, SC CROCUS SRL, Str. Poina Ursului no. 13, 500001 Poiana Brasov, are extremely concerned to guarantee the confidentiality and full protection of your personal data, in accordance with the rules, principles and regulations in force in the European Union in this field, including Regulation no. 679 of April 27, 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data.

 

Personal data means any information about an identified or identifiable natural person and an identifiable person is that identifiable person, directly or indirectly, in particular by reference to an identifying element, such as a name, an identification number, location, an online identifier, or to one or more specific elements, specific to his physical, physiological, genetic, mental, economic, cultural or social identity.

 

This Policy refers to the personal data of our clients, business partners, other persons who come into contact with us or who visit our locations, employees or persons in the process of employment, collaborators, etc. and applies to personal data collected by e-mail, directly at the reception, various forms, CVs, videos, website, social media. In order to carry out the activity, SC CROCUS SRL may collect, process and store certain personal data necessary from a legal point of view, for concluding a contract or of legitimate interest. This data may be, but is not limited to: name, surname, citizenship, address, telephone, e-mail address, moving images, etc.

 

The privacy policy describes:

• The purpose for which we collect and how we use your personal data;

• The way we collect personal data;

• The basis for processing for the above purpose;

• The categories of personal data that we collect and process;

• Storage period for processing;

• Your rights and how you can exercise them;

• To whom we can transmit this data.

 

We also want to inform you of the measures we take to ensure the security of your personal data as well as how you can contact us on matters relating to the confidentiality and protection of your personal data.

 

 

Who we are

SC CROCUS SRL with headquarters in Poiana Brasov, Str. Poiana Ursului no. 13, 500001, registered at the Trade Register with J08 / 2049/2003, CUI RO 15834306.

 

PURPOSE FOR WHICH WE COLLECT AND HOW WE USE YOUR PERSONAL DATA

 

Our company collects data in the following cases:

1. If you are a client or a potential client of the Hotel:

We have the obligation to administer in safe conditions and only for the specified purposes the personal data that you provide us about you.

1.1. To offer you our services

We request data to offer you our services:

- to be able to book rooms and other services in our hotel; the basis for data processing is, in this case, the execution of a contract;

- to be able to stay in our hotel; the processing of personal data is done, in this case, based on a legal obligation;

1.2. To communicate with you

It is important for us to be able to communicate with you for various purposes, such as to find out what your opinions are about our services, to solve various complaints of yours or to be able to offer you personalized services, offered in a timely manner. , in electronic format.

1.3. Legal obligation

In certain situations, we may request some personal data under a legal obligation, imposed by applicable law.

1.4. Sending information (newsletter)

 

We request data to send you commercial information/newsletters, in electronic format. For this, we ask for your consent/agreement and we request your e-mail address, expressly; we have as a basis for processing our legitimate interest.

You can withdraw your consent at any time, thus expressing your option not to receive our newsletter in the future, by clicking on "unsubscribe" when you receive that email.

The categories of data processed in the context of our relationship with you are name, telephone, fax, address/address, e-mail address (optional) and other personal data that you can provide us directly.

 

2. If you are an employee or other type of collaborator

2.1. To enter into contractual relations with us (Individual Employment Contract, etc.)

We request the data required by law to conclude employment contracts with us, based on a legal obligation: name, surname, address, date and place of birth, contact details, documents, criminal record (when applicable).

2.2. To communicate with you

In order to be able to communicate with you in a timely manner, we may request your telephone number and e-mail address.

 

3. If you want to work at SC CROCUS SRL

We use the personal data contained in the CVs we receive to assess applicants' qualifications for a position in the framework, including our internship programs. We base our processing on the interest of the potential conclusion and development of an employment contract.

The categories of data processed in the context of our relationship with you are the name, e-mail address, telephone, fax, address, personal data included in the CV, details of education and training, professional qualifications, and other personal data that we provide. you can supply directly.

 

4. If you are a business partner/supplier

4.1. To keep in touch with you

We use your personal data to maintain direct contact and maintain the contractual relationship with you. We collect this data based on the conclusion of commercial contracts.

4.2. Communicating with you

We use your contact details to communicate with you about any relevant issues related to our contractual relationship.

4.3. Legal obligation

In certain situations, we may request some personal data under a legal obligation, imposed by applicable law.

 

5. If you are a visitor to the SC CROCUS SRL spaces

We use your personal data to ensure the security of our assets and staff. In this case, we base the data processing on the legitimate interest of SC CROCUS SRL, namely the protection of these spaces, assets and personnel. The categories of data processed in this context are your name as well as other personal data that you can provide us directly, at our request, as well as your images recorded using the video surveillance system.

 

6. If you are a user of our internet sites - www.hotelcrocus.ro etc.

We use the personal data we collect from you when you visit our websites in order to monitor traffic and improve the content of your sites. We rely in this data processing activity on our legitimate interest to ensure the proper functioning of our websites, as well as their improvement. The categories of data processed in this context are the time and date of accessing an Internet site and the IP address from which the site was accessed.

The grounds for processing personal data may be a legal obligation (if SC CROCUS SRL is legally obliged to disclose certain personal data to public authorities), the execution of a contract concluded by SC CROCUS SRL in the context of a certain transaction or the legitimate interest of SC CROCUS SRL to carry out a transaction in the most efficient way.

The online reservation service is provided through its own website; when you access this service, the terms and conditions that apply are those mentioned on that website. We advise you to consult them.

 

7. Providing personal data

When personal data is requested directly from you, SC CROCUS SRL asks you to provide all categories of data that we request for the purposes mentioned above, because otherwise, we will not be able to perform our specific activity.

If you provide personal data of other individuals to SC CROCUS SRL, please communicate to them, before such provision of data, the manner in which SC CROCUS SRL intends to process their personal data, as described in this privacy policy.

 

8. Transmission of personal data to third parties

Although, as a general rule, we do not disclose your personal data to third parties, there is a possibility:

- to disclose contact details to our marketing service providers (only with your consent);

- to disclose the contact details to our IT service providers for the satisfaction survey (only with your consent);

- if there is a legal obligation to transmit relevant personal data to public authorities, in the context of our provision of the services requested by you;

 

9. Processing time

We intend to keep your personal data for as short a period of time as possible, as long as it is the minimum necessary for the proper conduct of our business - usually 24 months. However, there are situations in which the legislation in force requires the storage of certain data sets for a longer period of time.

 

10. Your rights

As the holder of personal data, GDPR offers you a number of rights, including:

• the right of access - allows you to obtain confirmation that your personal data are processed by us and, if so, what are the relevant details of these processing activities;

• right of rectification - allows you to rectify your personal data if they are incorrect;

• the right to deletion - allows you to obtain the deletion of your personal data in certain cases, such as:

o if the data are no longer necessary in connection with the purposes for which they were collected;

o if the processing was based on your consent and if you withdrew your consent, or it has expired or if there is no longer a legal basis for the processing of your personal data;

o a court or regulatory authority has ruled that your personal data in question should be deleted;

o if it turns out that your personal data has been processed illegally;

• the right to restriction - allows you to obtain the restriction on the processing of your personal data in certain cases, for example, when you challenge the accuracy of your personal data, for a period that allows us to verify this accuracy;

• the right to object - allows you to object to the further processing of your personal data, under the conditions and within the limits established by law;

• the right to data portability - allows you to receive personal data that you have provided to us, in a structured format, commonly used and readable, or to transmit this data to another data controller.

 

We are happy to ensure that you exercise these rights unless this proves impossible or involves a disproportionate effort.

You can exercise your rights mentioned above and find out more about such rights by submitting to us, in our capacity as a data operator, a written request to SC CROCUS SRL, Str. Poiana Ursului no. 13, Poiana Brasov 500001, or by e-mail at office@hotelcrocus.ro, to the attention of Ana Bahova - Personal Data Officer.

You also have the right to submit a complaint to the National Authority for the Supervision of Personal Data Processing, in its capacity as an autonomous central public authority with general competence in the field of personal data protection.

We are committed to always treat your requests with the utmost care and you can ask any questions to get an answer as soon as possible.

 

11. VERSIONS OF THIS PRIVACY POLICY

This Privacy Policy enters into force on May 25, 2018. It may be updated depending on any legislative changes that may occur. Any update will be applied after a period of 15 days from the publication on the site.

 

Revised: July 1, 2019

We, SC CROCUS SRL, Str. Poina Ursului no. 13, 500001 Poiana Brasov, are extremely concerned to guarantee the confidentiality and full protection of your personal data, in accordance with the rules, principles and regulations in force in the European Union in this field, including Regulation no. 679 of April 27, 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data.

 

Personal data means any information about an identified or identifiable natural person and an identifiable person is that identifiable person, directly or indirectly, in particular by reference to an identifying element, such as a name, an identification number, location, an online identifier, or to one or more specific elements, specific to his physical, physiological, genetic, mental, economic, cultural or social identity.

 

This Policy refers to the personal data of our clients, business partners, other persons who come into contact with us or who visit our locations, employees or persons in the process of employment, collaborators, etc. and applies to personal data collected by e-mail, directly at the reception, various forms, CVs, videos, website, social media. In order to carry out the activity, SC CROCUS SRL may collect, process and store certain personal data necessary from a legal point of view, for concluding a contract or of legitimate interest. This data may be, but is not limited to: name, surname, citizenship, address, telephone, e-mail address, moving images, etc.

 

The privacy policy describes:

• The purpose for which we collect and how we use your personal data;

• The way we collect personal data;

• The basis for processing for the above purpose;

• The categories of personal data that we collect and process;

• Storage period for processing;

• Your rights and how you can exercise them;

• To whom we can transmit this data.

 

We also want to inform you of the measures we take to ensure the security of your personal data as well as how you can contact us on matters relating to the confidentiality and protection of your personal data.

 

 

Who we are

SC CROCUS SRL with headquarters in Poiana Brasov, Str. Poiana Ursului no. 13, 500001, registered at the Trade Register with J08 / 2049/2003, CUI RO 15834306.

 

PURPOSE FOR WHICH WE COLLECT AND HOW WE USE YOUR PERSONAL DATA

 

Our company collects data in the following cases:

1. If you are a client or a potential client of the Hotel:

We have the obligation to administer in safe conditions and only for the specified purposes the personal data that you provide us about you.

1.1. To offer you our services

We request data to offer you our services:

- to be able to book rooms and other services in our hotel; the basis for data processing is, in this case, the execution of a contract;

- to be able to stay in our hotel; the processing of personal data is done, in this case, based on a legal obligation;

1.2. To communicate with you

It is important for us to be able to communicate with you for various purposes, such as to find out what your opinions are about our services, to solve various complaints of yours or to be able to offer you personalized services, offered in a timely manner. , in electronic format.

1.3. Legal obligation

In certain situations, we may request some personal data under a legal obligation, imposed by applicable law.

1.4. Sending information (newsletter)

 

We request data to send you commercial information/newsletters, in electronic format. For this, we ask for your consent/agreement and we request your e-mail address, expressly; we have as a basis for processing our legitimate interest.

You can withdraw your consent at any time, thus expressing your option not to receive our newsletter in the future, by clicking on "unsubscribe" when you receive that email.

The categories of data processed in the context of our relationship with you are name, telephone, fax, address/address, e-mail address (optional) and other personal data that you can provide us directly.

 

2. If you are an employee or other type of collaborator

2.1. To enter into contractual relations with us (Individual Employment Contract, etc.)

We request the data required by law to conclude employment contracts with us, based on a legal obligation: name, surname, address, date and place of birth, contact details, documents, criminal record (when applicable).

2.2. To communicate with you

In order to be able to communicate with you in a timely manner, we may request your telephone number and e-mail address.

 

3. If you want to work at SC CROCUS SRL

We use the personal data contained in the CVs we receive to assess applicants' qualifications for a position in the framework, including our internship programs. We base our processing on the interest of the potential conclusion and development of an employment contract.

The categories of data processed in the context of our relationship with you are the name, e-mail address, telephone, fax, address, personal data included in the CV, details of education and training, professional qualifications, and other personal data that we provide. you can supply directly.

 

4. If you are a business partner/supplier

4.1. To keep in touch with you

We use your personal data to maintain direct contact and maintain the contractual relationship with you. We collect this data based on the conclusion of commercial contracts.

4.2. Communicating with you

We use your contact details to communicate with you about any relevant issues related to our contractual relationship.

4.3. Legal obligation

In certain situations, we may request some personal data under a legal obligation, imposed by applicable law.

 

5. If you are a visitor to the SC CROCUS SRL spaces

We use your personal data to ensure the security of our assets and staff. In this case, we base the data processing on the legitimate interest of SC CROCUS SRL, namely the protection of these spaces, assets and personnel. The categories of data processed in this context are your name as well as other personal data that you can provide us directly, at our request, as well as your images recorded using the video surveillance system.

 

6. If you are a user of our internet sites - www.hotelcrocus.ro etc.

We use the personal data we collect from you when you visit our websites in order to monitor traffic and improve the content of your sites. We rely in this data processing activity on our legitimate interest to ensure the proper functioning of our websites, as well as their improvement. The categories of data processed in this context are the time and date of accessing an Internet site and the IP address from which the site was accessed.

The grounds for processing personal data may be a legal obligation (if SC CROCUS SRL is legally obliged to disclose certain personal data to public authorities), the execution of a contract concluded by SC CROCUS SRL in the context of a certain transaction or the legitimate interest of SC CROCUS SRL to carry out a transaction in the most efficient way.

The online reservation service is provided through its own website; when you access this service, the terms and conditions that apply are those mentioned on that website. We advise you to consult them.

 

7. Providing personal data

When personal data is requested directly from you, SC CROCUS SRL asks you to provide all categories of data that we request for the purposes mentioned above, because otherwise, we will not be able to perform our specific activity.

If you provide personal data of other individuals to SC CROCUS SRL, please communicate to them, before such provision of data, the manner in which SC CROCUS SRL intends to process their personal data, as described in this privacy policy.

 

8. Transmission of personal data to third parties

Although, as a general rule, we do not disclose your personal data to third parties, there is a possibility:

- to disclose contact details to our marketing service providers (only with your consent);

- to disclose the contact details to our IT service providers for the satisfaction survey (only with your consent);

- if there is a legal obligation to transmit relevant personal data to public authorities, in the context of our provision of the services requested by you;

 

9. Processing time

We intend to keep your personal data for as short a period of time as possible, as long as it is the minimum necessary for the proper conduct of our business - usually 24 months. However, there are situations in which the legislation in force requires the storage of certain data sets for a longer period of time.

 

10. Your rights

As the holder of personal data, GDPR offers you a number of rights, including:

• the right of access - allows you to obtain confirmation that your personal data are processed by us and, if so, what are the relevant details of these processing activities;

• right of rectification - allows you to rectify your personal data if they are incorrect;

• the right to deletion - allows you to obtain the deletion of your personal data in certain cases, such as:

o if the data are no longer necessary in connection with the purposes for which they were collected;

o if the processing was based on your consent and if you withdrew your consent, or it has expired or if there is no longer a legal basis for the processing of your personal data;

o a court or regulatory authority has ruled that your personal data in question should be deleted;

o if it turns out that your personal data has been processed illegally;

• the right to restriction - allows you to obtain the restriction on the processing of your personal data in certain cases, for example, when you challenge the accuracy of your personal data, for a period that allows us to verify this accuracy;

• the right to object - allows you to object to the further processing of your personal data, under the conditions and within the limits established by law;

• the right to data portability - allows you to receive personal data that you have provided to us, in a structured format, commonly used and readable, or to transmit this data to another data controller.

 

We are happy to ensure that you exercise these rights unless this proves impossible or involves a disproportionate effort.

You can exercise your rights mentioned above and find out more about such rights by submitting to us, in our capacity as a data operator, a written request to SC CROCUS SRL, Str. Poiana Ursului no. 13, Poiana Brasov 500001, or by e-mail at office@hotelcrocus.ro, to the attention of Ana Bahova - Personal Data Officer.

You also have the right to submit a complaint to the National Authority for the Supervision of Personal Data Processing, in its capacity as an autonomous central public authority with general competence in the field of personal data protection.

We are committed to always treat your requests with the utmost care and you can ask any questions to get an answer as soon as possible.

 

11. VERSIONS OF THIS PRIVACY POLICY

This Privacy Policy enters into force on May 25, 2018. It may be updated depending on any legislative changes that may occur. Any update will be applied after a period of 15 days from the publication on the site.

 

Revised: July 1, 2019

PLEASE READ CAREFULLY THE TERMS AND CONDITIONS OF USE BELOW BEFORE USING OR OBTAINING ANY MATERIALS, INFORMATION, PRODUCTS OR SERVICES through www.hotelcrocus.ro. BY ACCESSING www.hotelcrocus.ro, YOU COMMIT YOURSELF TO ACCEPT, WITHOUT LIMITATION OR QUALIFICATION, ALL THESE TERMS AND CONDITIONS OF USE. If you do not accept these Terms and Conditions, please leave the hotelcrocur.ro website.

 

1. Terms of use

This Agreement establishes your use of the Internet site located at http://www.hotelcrocus.ro (in the future referred to as "the Site"). It is constituted between SC CROCUS SRL (from now on referred to as "ours"). , "new", or "us") and you, acting on your behalf or on behalf of a buyer, member or supplier on whose behalf you have registered (hereinafter "You"). By using, viewing, transmitting, retaining, storing and / or using the site, the services or functions offered in or by the site, or the content of the site, in any way, you agree to each of the terms and conditions. Presented from now on, and yet together, and waive any right to claim ambiguity or error in this Agreement. We reserve the right, in our sole and absolute discretion, to change, modify, add or delete portions of these terms at any time without notice, and, unless otherwise stated, such changes will become effective immediately; as such please check the changes in these terms periodically. The fact that you will continue to use the site after making changes to this Agreement will mean that you accept these changes. You and SC Crocus SRL are independent contractors and no agency, partnership, joint venture, employee-employer relationship is pursued and will not be created by this Agreement.

 

2. ELIGIBILITY

The site is only available to individuals or legal entities that may enter into valid contracts in accordance with applicable law. Unlimited site and services offered by the site are not available for minors.

The site and the materials located in or through the site are provided by us only for information purposes, in the sense that, by providing these materials, we do not undertake to provide services or consulting of a legal or other nature. The information contained in or through the site is based on sources considered to be accurate and credible, and we have taken reasonable steps to ensure the correctness of the information. However, we do not undertake to guarantee this correctness. These materials have been prepared for you by our staff and others.

 

3. COPYRIGHT

This Site, including each of its modules, is the registered property of SC Crocus SRL. This site and the content presented on this site may not be copied, reproduced, republished, uploaded, posted, modified, transmitted or distributed without the permission of SC Crocus SRL, except that you may download, present or print a copy of the materials presented in this site using a single computer, exclusively for your non-commercial use. Unauthorized use of this site and / or the materials contained in this site may violate copyright, trademark, intellectual property or other laws. You must retain any copyright and trademark notices, including any other proprietary notices, contained in the materials. The use of these materials on any other website or in any other computer network is prohibited.

Unless otherwise stated, all names, logos, trademarks, service marks, TRADE DRESS and trade names are the property of SC Crocus SRL and may not be used by anyone for any purpose without our written consent, previously expressed.

 

4. TRANSMISSION OF INFORMATION BY USER / USER SUBMISSIONS

By submitting any ideas, comments, suggestions or other information to us regarding the improvement of the site and / or the services related to the site (hereinafter referred to as "transmission"), you agree that such submissions will be considered and remain the property of SC Crocus SRL. No transmission will represent any obligation of confidentiality on the part of SC Crocus SRL will not be obliged to make any transmission public.

SC Crocus SRL will have all the rights related to the transmissions and will have the right to use the transmission without restriction, for any purpose, be it commercial or otherwise, without any compensation to you. You also guarantee that the holder of any right, including moral rights, in the present context, has completely and effectively waived all these rights and will transfer to you, validly and irrevocably, the right to transfer the property rights to SC Crocus SRL .

 

5. SITE-RELATED CONTENT

The links to other sites that we consider to be of interest to you are provided to you, for your convenience. By making these links available, we do not endorse or recommend these sites or the materials contained in them or the services they provide, and we are not responsible for these materials, services or other situations in connection with or from any other site.

There may be links to other sites in the pages of our site that may take you off the site. It includes links to advertisers, sponsors and partners who may use our logo as part of a co-branding agreement. These other sites may send their own COOKIES to users, collect data, request information, or may contain information that you may find inappropriate or offensive. In addition, advertisers on the site may send COOKIES to users that we cannot control. We reserve the right to deactivate links from any third party to the site. Remember that whenever you submit information online, this information may be collected and used by strangers. We cannot guarantee the security of any information you obtain online; you can do this at your own risk.

SC Crocus SRL may use cookies when the user browses this site. These cookies may be activated by SC Crocus SRL or by a third party contracted by SC Crocus SRL for measurement and evaluation services. Cookies are files sent to the browser via a web server in order to record the user's activity while browsing the website. The cookies used by the site are associated only with anonymous users and their computers, which means that cookies do not contain any personal data of users. The use of cookies means that the server on which the site is hosted can recognize the web browser used by the user, in order to make browsing easier and allowing, for example, users who have previously registered in the areas of access, services, promotions or contests reserved exclusively for registered users without the need to provide their registration data at each visit. Cookies are also used to measure the number of users of web traffic parameters, as well as to monitor the progress and number of accesses. The user has the possibility to configure his browser, so that he will be informed about the receipt of cookies and can prevent their installation on his computer. Please refer to the instructions and user manuals of your browser for more detailed information. In order to use the site, the user does not need to allow the installation of cookies sent by the site or by a third party acting on behalf of SC Crocus SRL, without prejudice to the user's need to start a new session for each service that requires prior registration or authentication.

 

6. DISCLAIMER, WARRANTY EXCLUSION

YOU AGREE THAT YOU ARE USING THE SITE AT YOUR OWN RISK. THE SITE AND ANY INFORMATION, CONTENT AND / OR MATERIAL RELATED TO IT ARE PROVIDED ON THE BASIS OF THE "AS IS" PRINCIPLE, WITHOUT WARRANTIES OF ANY KIND. SC Crocus SRL DOES NOT OFFER ANY WARRANTY, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO: THE TITLE WARRANTY OR COMMERCIAL WARRANTIES; FITNESS IN FAVOR OF A CERTAIN PURPOSE; NON-INFRINGEMENT; THAT RESULTING FROM THE STATUTE OR FROM ANY OTHER LEGISLATION OR IN THE COURSE OF COMMERCIAL USE OR USE; OTHER THAN THOSE WARRANTIES WHICH ARE IMPOSED AND WHICH CANNOT BE EXCLUDED, RESTRICTED OR MODIFIED IN ACCORDANCE WITH THE LAWS APPLICABLE TO THIS AGREEMENT.

NO ORAL STATEMENT OR WRITTEN CORRESPONDENCE OR ANY INFORMATION PROVIDED BY SC Crocus SRL WILL CREATE A WARRANTY OF ANY KIND, AND YOU SHOULD NOT BASE ON ANY SUCH STATEMENT.

ELECTRONIC TRANSMISSIONS, INCLUDING THE INTERNET, ARE PUBLIC MEDIA, AND ANY USE OF THESE MEDIA IS PUBLIC AND NOT PRIVATE. THE INFORMATION RELATED TO OR ARISING FROM SUCH ENVIRONMENTS IS PUBLIC AND IS NOT PERSONAL OR PRIVATE INFORMATION.

We disclaim any responsibility for the accuracy, content or availability of information found on sites that link to the site. The parties are not responsible for the malfunction of telephones, electricity networks, electronic networks, networks, the Internet, computers, hardware or software elements, for their fall, delay or difficulties, for postal messages, emails, connections or the entries lost, stolen, illegible, incomplete, deformed, mutilated, or for the postal taxes related to them, for the security of each and all those listed. Furthermore, the Parties are not responsible for the incorrectness and inaccuracy of the information entered, whether caused by Internet users or any of the equipment or programs associated with or used by the site or by human errors that may occur in the processing of any information related to the site.

You agree that the Parties are not responsible in any way for the injury, loss or damage of your computer or for the interception or use of credit card information in connection with or resulting from the use of the site or any sites, services or linked or connected materials and are also not liable in any way for injury, loss, claim or damage related to or resulting from any part of the site that operates or does not operate on computers or networks used by you or communicating with such computers or networks.

The site may contain technical inaccuracies or typographical errors or omissions. SC Crocus SRL is not responsible for any typographical, photographic, technical or price errors (including, but not limited to, wrong hotel prices) that appear on our website. SC Crocus SRL reserves the right to make modifications, corrections and / or improvements to the site and to the products or programs described in such information, at any time, without notice.

We reserve the right to cancel or change reservations when it is proven that a customer is engaged in fraudulent or inappropriate activities or in circumstances that show that the reservation contains or results from a mistake or error.

 

7. COMPENSATION

You agree to indemnify SC Crocus SRL and its subsidiaries, affiliates, directors, agents and employees, acquitted of any complaint or claim, including reasonable attorney's fees, incurred by a third party in connection with or resulting from an infringement by you. of this agreement or the documents it incorporates, or your violation of any law or the rights of any third party. The fact that SC Crocus SRL does not act in connection with violations committed by you or others does not mean that it waives its rights to act in respect of similar or subsequent infringements.

You are fully responsible for maintaining the confidentiality of your password and account and for all activities related to your account.

In the event that any Complaint is made or any action or proceeding is instituted against the Indemnified Parties, or any of them, arising out of or in connection with this Agreement, either Party may, by reasonable notice to you, request, at your own expense, to oppose that complaint or to take up the defense in connection with that action or proceeding and to hire counsel for that purpose, counsel who shall be approved in advance in writing by the Compensated Party, the approval of which shall be be mandatory in the case of counselors who act for the benefit of your defenders engaged in such defense or resistance.

You will cooperate with us in defending against any Complaint. We reserve the right, at your own expense, to assume exclusively the defense and control of any matter that is the subject of compensation on your part.

 

 

8. LIMITATION OF LIABILITY

NEITHER WE AND ANY OF OUR SUBSIDIARIES, DIVISIONS, AFFILIATES, AGENTS, REPRESENTATIVES, OUR REPRESENTATIVES SHALL NOT BE LIABLE TO YOU OR ANYONE ANYWHERE, OR ANYWHERE, FOR ANY LOSS OR SPECIAL DISCLAIMER. , ARISING FROM YOUR ACCESS OR USE OF THE SITE, OR YOUR INABILITY TO ACCESS THE WEBSITE OR ANY MATERIALS, OPINIONS OR RECOMMENDATIONS OF THIRD PARTIES POSTED ON THE WEBSITE. THIS LIMITATION IF LIABILITY IS BASED ON CONTRACT, FAULT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER BASIS, EVEN IF WE HAVE BEEN NOTIFIED OF THE POSSIBILITY OF SUCH DAMAGES.

IN JURISDICTIONS WHICH DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OUR LIABILITY IN SUCH JURISDICTIONS SHALL BE LIMITED TO THE LIMIT PERMITTED BY LAW.

YOU DISCLAIM ANYTHING AND ALL COMPLAINTS AGAINST US AND OUR SUBSIDIARIES, DIVISIONS, AFFILIATES, AGENTS AND REPRESENTATIVES, WHICH ARE DUE TO THE USE OF YOUR MATERIALS.

 

9. RELEASE

BY USING THE SITE, ALL USERS MAKE KNOWN AND AGREE THAT THE DAMAGED PARTIES ARE RELEASED, DISCHARGED AND CONSIDERED UNLIABLE AND NOT RESPONSIBLE FOR ANY RESPONSIBILITY WITH RESPECT TO THEM IN ANY WAY. ILLNESS, LOSS, DISPUTE, PHYSICAL INJURY, DEATH, DAMAGE TO PROPERTY, AND COMPLAINTS BASED ON THE RIGHTS OF ADVERTISING, DEFAMATION, OR INFRINGEMENT OF PRIVATE LIFE, RESPONSIBILITY AND RESPONSIBILITY OWNERSHIP, USE OR MISUSE OF INFORMATION, MATERIALS, SERVICES OR PRODUCTS RELATED TO OR ACQUIRED FROM IT. WE RESERVE THE RIGHT THAT, AT ANY TIME AND WITHOUT ANY RESPONSIBILITY, WE RESTRICT OR REFUSE ANYONE ACCESS TO THE SITE AND ITS SERVICES, CONTENT, MATERIALS AND FUNCTIONS. WE ALSO RESERVE THE RIGHT TO REQUEST ANY FORM OF EXEMPTION FROM CUSTOMS TAXES, INCLUDING BUT NOT LIMITED TO LAW FEES IN CONNECTION WITH FRAUDULENT OR ILLEGAL ACTIVITIES RELATED TO USE.

You agree that there is a possibility that, subsequent to the execution of this Agreement, you may discover facts or complaints that were unknown at the time this Agreement was made, and which, if known at that time, would have affected the decision to execute this Agreement. agreement. You declare and accept that, for the purposes of this Agreement, and the release contained in this section of the Agreement, you do not assume any risk in connection with such unknown facts and such unknown and unexpected complaints.

 

10. ACCESS AND INTERFERENCE

You will not use any method to copy the Site or the content or information (including Information) contained therein without our prior written consent. You agree not to use any device or program or method that interferes or attempts to interfere with the proper functioning of the Site or any transaction made through the Site. You agree not to copy, reproduce, alter, modify, create derivative works, or to present to the public any element of the content of the Site without the prior written consent of us or a third party.

The information you provide to us (s) must not contain any viruses, Trojan horses, worms, logic bombs, or other computer programming methods intended to cause damage, interference, or interception or the expropriation of any system, data or information and (ii) will not create liability for us or cause any loss (in whole or in part) for the services of our ISPs or other providers.

 

11. TERMINATION

These terms are in force until the termination of the Agreement by either Party. You may terminate these terms at any time by logging out of the use of the Site and by destroying all materials obtained from any and all linked sites and all related documents and all copies and installations thereof, made in accordance with the terms of the Agreement, or in any other way. Your access to the Site may terminate immediately without notice to us if, in our sole and absolute discretion, we appreciate that you do not comply with the terms and provisions of this Agreement.

12. APPLICABLE LAW

You must comply with all applicable laws, statutes, ordinances and regulations regarding your use of the Site and your request for offers to purchase and / or sell products and / or services. Any disputes arising from or related to the Site will be governed by the Romanian law applicable to the contracts in force and will be resolved in full in Romania. Use of the Site is unauthorized in any jurisdiction that does not have the effect of applying all provisions of these Terms, including, without limitation, this paragraph. You agree that any legal action arising out of or in connection with the terms of this Agreement will be brought before the courts of Romania.

 

13. COMMUNICATION

Questions or comments regarding the Site and the information contained in the Site can be sent to office@hotelcrocus.ro at SC Crocus SRL. Any communication or material sent to us via the Site or Internet email is transmitted on a non-confidential basis.

 CONTACT

Tel: +40 742 080 407

Str. Poiana Ursului Nr. 13, 500001 Poiana Brasov, Romania

© 2021 by M.B. and SC Crocus SRL

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